Verbal Judo
George ThompsonImprove communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour.
Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
Год:
2004
Издательство:
HarperCollins
Язык:
english
ISBN 10:
0062031686
ISBN 13:
9780062031686
Файл:
EPUB, 1.93 MB
IPFS:
,
english, 2004
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